At The Polo Hub, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our services.

 

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, shipping address, and billing details.
• Order Information: Items purchased, payment method (we do not store full payment details), and transaction history.
• Technical Data: IP address, browser type, device information, pages visited, and cookies.

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2. How We Use Your Information

We use your data to:

• Process and fulfill your orders
• Communicate with you about your orders or inquiries
• Improve our website and user experience
• Send promotional offers (only if you’ve opted in)
• Prevent fraud and ensure website security

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3. Cookies

We use cookies to enhance your browsing experience. Cookies help us:

• Remember your preferences
• Analyze website traffic
• Provide personalized content

You can disable cookies through your browser settings, but this may affect the functionality of our site.

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4. Sharing Your Information

We do not sell or rent your personal information. We only share it with trusted third parties to:

• Process payments
• Deliver products
• Analyze website usage (e.g., Google Analytics)

These third parties are obligated to keep your data secure and confidential.

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5. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

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6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request corrections or updates
• Withdraw consent for marketing communications
• Request deletion of your data (where applicable by law)

To exercise any of these rights, please contact us at:
📧 thepolohub@gmail.com

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7. Children’s Privacy

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children.

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8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date.

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9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, contact us:

📍 The Polo Hub, No.56/A/B, Nugawela, Kandy, Sri Lanka
📧 thepolohub@gmail.com