INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes. All our product images are real photos of the actual items. However, due to screen settings and lighting, slight color variations may occur. Rest assured, we guarantee the same design, fit, and print quality shown.

Where can I view my sales receipt?

You’ll receive your sales receipt automatically via email after your purchase. If you haven’t received it, please check your spam or promotions folder. You can also contact us at thepolohub@gmail.com for assistance.

How can I return an item?

To return an item, please email thepolohub@gmail.com within 7 days of receiving your order. Ensure the product is unused, unwashed, and in its original packaging. For full details, visit our Return & Refund Policy.

Will you restock items indicated as “out of stock?”

Yes, many of our popular designs are restocked regularly. You can contact us directly or sign up for notifications on the product page to be alerted once it's available again.

Where can I ship my order?

We currently ship across Sri Lanka. If you need delivery to a specific region or have questions about delivery coverage, please contact our team.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

    Call Us

    +94715566254

    Mail Us

    thepolohub@gmail.com

    Visit Us

    No.56/A/B, Nugawela, Kandy, Sri Lanka